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Transcript Requests

Unofficial Transcripts

Unofficial transcripts can be obtained at no cost through the Student Portal. Students that do not have access to their Student Portal may contact the Registrar’s Office to request a copy of their unofficial transcript.

Official Transcripts/Replacement Diplomas

Students can request official transcripts/replacement diploma electronically through Parchment, our online third-party transcript service. Official requests can be made through the Student Portal. Students that do not have access to their Student Portal may request here.

Options via Parchment include:

Delivery Method:

Processing time:


Paper Transcript – Mailed Standard (USPS)

7-10 business days

$7.00 per transcript


1-2 business days

$7.00 per transcript

Replacement Diploma

7-10 business days $25.00 per diploma


Additional mailing methods:

Mailing Method:


USPS - International

$5.00 per order*

FedEx Overnight Domestic

$25.00 per order*

FedEx Express International

$47.50 per order*

*cost per order applies if all items are being shipped to the same address

Hold Options

Hold for Grades: Grades post on the Wednesday following the last day of the module. Processing for transcripts with this hold option will be begin shortly after that time.

Hold for Degree: Degrees are not posted to the student’s record until all academic/externship documentation is verified and completed. Degrees are posted to the student’s record 3-4 weeks following the last day of the module. At that time all transcript requests that are on hold for degree will be fulfilled.


Charter College will provide a transcript of the student’s academic record upon request. An official copy will be provided to the appropriate person and/or institution. However, if the student is past due or placed with an outside collection agency on their institutional or federal loans, and has not made satisfactory payment arrangements, then: 1) the College will release the student’s diploma and official transcripts to the student, 2) the College will release the requested documentation to the student’s employer, and 3) the College will release official transcripts to another school. The College archives academic transcripts indefinitely. For more information or to request a transcript, please visit Charter College Transcript Request | Parchment.

  • FedEx does not deliver on Saturday or Sunday
  • FedEx does not deliver to PO Boxes
  • FedEx Overnight orders must be placed/fulfilled by 3pm EST to be delivered on time.
  • Transcript requests are processed daily and in the order received. It is the student’s responsibility to request their transcripts in a timely manner to ensure the recipient obtains the transcript by any deadline. Plan accordingly.
  • Degrees will not appear on the transcript if the order was placed before the degree posting process has been completed. If the student needs a transcript with the degree or end of term grades please select the appropriate hold option when placing the order.
  • Institutions can take 4-6 weeks to process incoming transcripts and make the necessary entries in their computer systems (during this time, the school may not be able to confirm that they received the transcript).
  • It is the requester's responsibility to verify the destination address is correct.
  • There is no way to change the destination address once a transcript has been requested. If a transcript was sent to an incorrect address, the student will need to submit a new request.

Browsers supported by Parchment:

  • Google Chrome - current version
  • Mozilla Firefox - current version
  • Apple Safari - current version
  • Windows 10 Edge - current version
  • Microsoft Internet Explorer 11

If the student has encountered any issues with the transcript request (i.e. recipient did not receive the transcript, transcript request has missing/incorrect information, issues downloading a transcript, login issues, etc.) the student can submit a support ticket to Parchment.

*Please have the Document Number or Order Number for your request available to include with the support ticket.

For any questions about placing a transcript order students may contact the Registrar's Office via email or phone at 877-212-4726.