If You Want to Work in Healthcare, You Need to Know Technology

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When you think of healthcare and its most important parts, you probably think of doctors and nurses. But you know what else is extremely important to good healthcare? Technology and the people who know how it works! If you like the idea of helping others by working in the healthcare industry, but prefer computers to needles, you can still play an important role in a medical office.

Here are some important ways you would use technology in a medical office or healthcare setting:

Medical Billing and Coding. As a medical biller and coder, you would be a vital part of the healthcare team. You would ensure that patients and their insurance companies are billed the right amount, and for the correct services and procedures. With countless health insurers across the country and numerous codes for each type of procedure and visit that a doctor provides, it takes someone who is confident with billing, coding, and relevant software to get the job done well and make sure that patients get the benefits they deserve.

Electronic Scheduling. Many medical and dental practices are fast-paced. If you’re in charge of making appointments, there may be times when a patient is at the desk to schedule a follow-up appointment, while another is on the phone and needs an appointment with a different doctor for a totally different procedure. It’s super important that patients get scheduled for the right type of visit with the right doctor or dentist at the right time. If you are able to quickly move within your office’s scheduling software, it will help you efficiently take care of patients’ needs.

Accessing Patient Records. To stay compliant with the latest legal requirements, medical offices have gone digital in recent years. Those that don’t risk losing their Medicaid and Medicare reimbursements. That’s why it’s so important that you know how to input patient data, follow necessary routines to keep it safe, and access it as needed. Doctors and other healthcare workers view these electronic medical records and they need to be accurate and reliable. You may even need to show patients how to access their medical records through the electronic database.

Managing IT. Whether you are naturally computer savvy or trained in information technology, every office needs that person they can turn to when the systems revolt. If you are that person, you can help keep your co-workers calm and the office running smoothly even when there’s a technology hiccup.

If you are tech savvy, you might find that you’re a great fit for a doctor’s or dentist’s office as a Medical Office Administrative Assistant or Office Manager. To find out how Charter College can help you prepare for a healthcare role that’s right for you, contact us today.