8 Ways to Master a Phone Interview

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Phone interviews are considered common practice nowadays. Now’s the time to perfect your skills! Employers use phone interviews to narrow down applicants to a small pool. Usually you speak with human resources or the hiring manager as the first step of the interview process. To be chosen, use these eight ways to master a phone interview:

1. Prepare for the Phone Interview

You should prepare for a phone interview as seriously as you would for an in-person one. Both interviews are equally important in the application process. Thoroughly research the company and the position. Have your notes and résumé handy.

Also, practice your answers to the most common phone interview questions. You can find these questions on poular job sites like Indeed.

2. Introduce Yourself to the Interviewer when You Answer the Phone

First impressions can make or break a job interview. Phone interviews are no different, so be sure to introduce yourself when you answer the phone call. This saves the interviewer the trouble and awkwardness of asking for you. It shows a level of professionalism that the interviewer is sure to remember.

3. Show Good Manners and Etiquette During the Phone Interview

Remember your manners and phone etiquette. Don’t interrupt and listen patiently. Make your responses direct and to the point. Don’t ramble on. Take brief pauses and speak slowly and clearly so that the interviewer can take notes.

4. Watch for Fillers While You Speak During the Interview

Be extra careful of the fillers that make their way into spoken language. Take a second to think before the ums, wells, and likes reach your lips. Take the time to demonstrate your polished communication skills. Also, avoid background noise during the phone interview.

5. Pay Attention to Your Tone on the Phone Interview

The interviewer can’t judge you by your body language and gestures, so your voice needs do the work for you. Your tone should portray enthusiasm, high energy, and confidence.

6. Answer Phone Interview Questions in an Assertive and Clear Manner

Whether it’s revealed to you or not, there might be other people on the call. You could be speaking to a room of people, so speak up. Even if it is just one person, speak in an assertive and clear manner. A quiet, mouse-like voice won’t portray the confidence that they’re looking for in a candidate.

7. Smile Even Though the Interview Can’t See You!

No one will be able to tell whether you’re smiling or not. But, your smile can reflect a friendly, positive attitude.

8. Ask Questions During the Phone Interview

Just like a typical interview, ask questions. Get the information you’re missing from an on-site interview. Ask about the work environment to get an idea if it suits your style. The right questions can help you end the phone interview on a positive note.

Do you want to learn more interview tips? At Charter College, we teach students the skills they need to get started in a new career. We give our students and graduates career planning guidance, including interview practice and résumé workshops. We offer a variety of career training programs with flexible class schedules starting every five weeks. Armed with the skills you need, you could get started in a growing field today.

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